by Stephanie Lewis-Bennett | Jan 29, 2026 | Operations
The concept of agile was introduced to the worlds of software development and project management in early 2001 with the creation of the Agile Manifesto: Individuals and interactions over processes and tools. Working software over comprehensive documentation Customer...
by Stephanie Lewis-Bennett | Dec 27, 2025 | Fractional Leadership, Operations
I am a huge proponent of bringing business agility into companies, especially small- and medium-sized service businesses. Consider current events like the COVID-19 coronavirus, or previous events like the financial recession of the early 2010s. Service SMBs are often...
by Stephanie Lewis-Bennett | Dec 8, 2025 | Operations
In last week’s post, we touched on the massive impact coronavirus has had on the service industry and small business. Weeks later, the situation has escalated to a point where the landscape has changed dramatically. Working from home virtually has become the new...
by Stephanie Lewis-Bennett | Nov 13, 2025 | Operations
Sales processes, tools, and methodologies are ever-changing. Adopting agile for sales can have profound benefits for your team by providing them a framework to respond quickly to today’s dynamic customer needs. What Does Agile Mean? The term agile describes a...
by Stephanie Lewis-Bennett | Aug 19, 2025 | Operations
There is an interesting phenomenon that exists in many organizations. People are usually enthusiastic to tell you all of the different workarounds their team uses to get things done. Most people in an organization know where their processes are inefficient or flawed....
by Stephanie Lewis-Bennett | Mar 27, 2025 | Operations
Most people on a flight don’t think much about an airport runway before a plane takes off or lands. Sure, some may think about the sensation of takeoff, worry about the harshness of the landing, or sleep through the...
