Implementing Relentless Improvement Using PDCA

Implementing Relentless Improvement Using PDCA

There is an interesting phenomenon that exists in many organizations. People are usually enthusiastic to tell you all of the different workarounds their team uses to get things done. Most people in an organization know where their processes are inefficient or flawed....
5 Essential Parts of an Agile Business

5 Essential Parts of an Agile Business

I am a huge proponent of bringing business agility into companies, especially small- and medium-sized service businesses. Consider current events like the COVID-19 coronavirus, or previous events like the financial recession of the early 2010s. Service SMBs are often...
Why is Strategy Important in Business Agility?

Why is Strategy Important in Business Agility?

For many, strategy may be the most misunderstood concept in business. Is it a business plan document? Is it a mission or vision statement? Is it a pitch deck? While you can record business strategy using these methods, none of them are actual strategies.  A strategy...